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Drive Products Knowledge base
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Recommended Internet Requirements
What size and type of TV is recommended
What if my TV is far away from where I'll put the media player
Can I connect multiple TVs to one media player
How many media players do I need for my business
Is there a warranty on the media player device
What entertainment content plays in the Lobby TV program
Connect and Register Device
Registering Your Device
Connecting the Cables
Error - Can’t connect to your wireless network
Error - Can’t connect to the Internet
How can I tell if my media player is connected online
Wired (Ethernet cable)
Wireless (Wi-Fi)
Advanced Network Settings - Static IP, Whitelist and MAC filtering
Authentication Page - click to connect
1st Time Login - Setting Up Your AutoPilot in Dashboard (the Onboarding Steps)
First Time User Walk-through (Classic View)
Holiday Promotion Tips - Great Content for the Holidays
AutoPilot Expansion Overview - Dec 2016
Xtime - Adding a Status Board to your Data Feed
SureCritic - Adding Customer Reviews to your Program
Personalize Content for your Menu or Lobby TV Program
InteliChek - Adding Price Comparison Board to your Data Feed
AutoPilot Content Update - May 2018
Free Supplier Accounts - Industry Content
Weather Feed and Conditional Services Display
What's In My Menu Program
What's In My Lobby TV Program
Finding Content - search, keyword filters, and file type
Uploading Content
What file types are accepted
Content Format and Specs - dimensions and resolutions
Editing My Menu Program
Editing My TV Program
Editing Pre-built Menu Templates
Creating My Own Custom Content from Scratch
Using the Image Editor
Content Visual Aids - How to use VOD (Video On Demand) and Email to aid your customer conversations
VOD - using videos for customer conversations, and adding your own videos to Video On Demand
Emailing Videos to Customers
Web Content - how to add videos to my website
5 tips to get better results from your Digital Menu Board subscription
Organization Structure – Your Hierarchy
Pushing Content and Assigning User Roles
New Dashboard Onboarding and AutoPilot Overview
Adding an Email to my Alerts
Running Content Reports
Managing My Devices
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Customer support service
by UserEcho
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Forums
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Knowledge bases
68
Drive Products Knowledge base
5
Web Tools Knowledge base
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Enterprise DMB Knowledge base
Categories
68
All topics
17
Setup
7
General Issues and Questions - Before You Start
3
Registering Your Device
7
Connecting to the Internet
33
Using the System
27
General Users
2
Corporate Accounts
4
New Dashboard Onboarding and AutoPilot
18
Troubleshooting
4
Online System
9
Media Player and TV
5
Internet Connection