Registering Your Device

These steps will walk you through the registration process - which can only be done after you've connected all the cables and turned on all devices, as discussed in previous article.

Before you try to register your device, you must have the following:

  1. A broadband Internet connection (for speed requirements, visit
    1. For Wi-Fi (Wireless) connections, you must know your Wireless Network Name (SSID) and Password. We do not recommend using guest access wireless to connect.
    2. If you have any network security (restrictions, Static IP, VPN, MAC Filtering, etc.) you must know this information and have the settings available.
  2. The media player device - which includes its HDMI cable (for video/audio), power cable and remote control (which you'll need to make selections and enter information). This is shipped in a small, square white box from AutoNetTV.
  3. Your device Activation Code. This code was sent to your email address upon signing up for an account with an AutoNetTV account rep. If you can't find that email, you can also login to your account at (try your email address, and your phone # as the pwd). Once logged in, click in the top right corner (where it says "Welcome {your name}" with an arrow next to it), and choose My Player Validation Codes from the drop down list. Activation/Validation Codes are assigned per location, per subscription or device type (a different code is used for Lobby TV vs Menu program).

Remote Control The included remote control has only a few buttons. You’ll never use the Home or Power buttons located at top, or the – and + buttons at the bottom. Here’s a description of each.

Image 147

With your device connected to the TV and to Power (and your Wired Internet - if you are not connecting Wireless), point the remote control at the front of the device for the following registration steps.

Screen 1 - Choose your language. Press the down arrow one time to highlight English, if this is your default language, and click the round OK button.

Image 148

Screen 2 - Choose Internet Connection Type. Press the down arrow to highlight Wired (which requires an Ethernet cable to be plugged into the back of the device), or Wireless (Wi-Fi) if you will connect to an over-the-air router. If you already plugged in your Ethernet (for Wired), and there are no security restrictions on your network, the device will briefly show a green dot next to your connection, and automatically move to the Activation screen (Step 3).

Image 149

Screen 3 - Wireless Network Discovery. If you choose Wireless, the device will look for available Wi-Fi networks.

Image 150

Screen 4 - Wireless Network Selection. If you choose Wireless, the device will display the available Wi-Fi networks. Use the up/down arrows to highlight your desired Wi-Fi network, and then press the round OK button.

Image 151

Screen 5 - Wireless Network Password. If you choose Wireless, the device will now prompt you to enter the password for the Wi-Fi network you just selected. Use the on-screen keyboard to enter your Wireless password. Use the @?, button to access special characters.

Image 153

Screen 6 - Enter Activation Code. Last step - hooray. Enter the Activation Code found in the email sent when you signed up with an AutoNetTV account rep (it's also found online at - in the top right corner after you login) and click the Activate button. Remember that the code is unique to either a Lobby TV or Menu program subscription - so if you have both subscriptions, the Lobby TV should be for your waiting area, and the Menu should go behind your service counter (usually).

Image 154

Screen 7 - Account Confirmation. Yep, it's just showing you that the Activation Code worked, and the device is being created to your online login account.

Image 155

Screen 8 - All Done! Yes, you are awesome.

Image 156

Screen 9 - File Download. Once activated, the device will connect to our servers and start downloading content for Video On Demand (VOD) and content that will rotate display on screen for your program playlist. To make any changes to your program, simply login to your account at The download time will depend on your Internet speed, and the program type (Lobby TV is a longer program, so it takes longer to download all the assets).

Image 157

All done. If you have other questions, please search by words or topics at For Internet Connection problems or issues, please find help at

If you still have questions or need help, you can call us at (801) 492-9900, option 3, from 7 am - 5 pm (M-Th), and 7 am - 1 pm Fri, Mountain Time.

This article was helpful for 8 people. Is this article helpful for you?