AutoNetTV
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Drive Products Knowledge base
68
Web Tools Knowledge base
5
Enterprise DMB Knowledge base
6
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Knowledge base
Setup
General Issues and Questions - Before You Start
7
Recommended Internet Requirements
What size and type of TV is recommended
What if my TV is far away from where I'll put the media player
Can I connect multiple TVs to one media player
How many media players do I need for my business
more articles →
Registering Your Device
3
Connect and Register Device
Registering Your Device
Connecting the Cables
Connecting to the Internet
7
Error - Can’t connect to your wireless network
Error - Can’t connect to the Internet
How can I tell if my media player is connected online
Wired (Ethernet cable)
Wireless (Wi-Fi)
more articles →
Using the System
General Users
27
1st Time Login - Setting Up Your AutoPilot in Dashboard (the Onboarding Steps)
First Time User Walk-through (Classic View)
Holiday Promotion Tips - Great Content for the Holidays
AutoPilot Expansion Overview - Dec 2016
Xtime - Adding a Status Board to your Data Feed
more articles →
Corporate Accounts
2
Organization Structure – Your Hierarchy
Pushing Content and Assigning User Roles
New Dashboard Onboarding and AutoPilot
4
New Dashboard Onboarding and AutoPilot Overview
Adding an Email to my Alerts
Running Content Reports
Managing My Devices
Troubleshooting
Online System
4
How can I contact customer service - can I call for help
I can't find the files I uploaded
I forgot my password
I'm having problems using the site with my browser
Media Player and TV
9
Screen display and/or text cut off
All I see is a black screen
All I see is a white screen
Media player keeps rebooting by itself
My screen is white and says "No Valid Content"
more articles →
Internet Connection
5
My screen is stuck on Reading Server Response
My screen is stuck on Downloading Content
My content hasn’t updated in a long time
My device online shows a Red circle – saying it’s disconnected
My device isn't connected - I lost my internet connection
Customer support service
by UserEcho
Links
Activity feed
Our website
Our team
Forums
39
General
Knowledge bases
68
Drive Products Knowledge base
5
Web Tools Knowledge base
6
Enterprise DMB Knowledge base
Categories
68
All topics
17
Setup
7
General Issues and Questions - Before You Start
3
Registering Your Device
7
Connecting to the Internet
33
Using the System
27
General Users
2
Corporate Accounts
4
New Dashboard Onboarding and AutoPilot
18
Troubleshooting
4
Online System
9
Media Player and TV
5
Internet Connection