Welcome to the AutoNetTV Drive Product Support page

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Answered

synchronizing

larry brown 7 years ago updated by swhiffen 7 years ago 6

both my menu's keep spooling saying " synchronizing device". i have un plugged and rebooted the devices twice now with now change. has been this way for two hours now. what can i do to resolve?

Answer
swhiffen 7 years ago

To all - we apologize for the server outage issue we experienced today. It began in the middle of the night and continued for several hours. The issue was completely resolved a few hours ago - hopefully, if you called us, you received word by phone that the issue was resolved. We're finalizing a new round of enhancements and features that you'll soon receive as part of your subscription service to Menu and/or Lobby TV - and those server changes were part of this outage. We'll notify all of our customers by email when we release these new features (without any more server outages), and give you the complete details and information on how to use them with your account. Thank you so much for your patience and your business. Please email or call with any additional issues.

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Completed

HOW DO I CHANGE PRICING ON THE MENUS

christopher pearsall 7 months ago updated by Kim Clegg 6 months ago 2

HOW DO I CHANGE PRICING FOR THE MENU BOARDS?

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Answered

Can not drag and drop new content

Chad 7 years ago updated by Kurt Barlow- AutoNetTV 3 years ago 1

Will not let me do anything

Answer

Chad,

I would recommend that you call in to our service center to make sure there is nothing wrong with your account.

877-642-3555

0
Completed

Menu TV won't load

kennethstucker 1 week ago updated by Kim Clegg 1 week ago 3

I cannot get my menu TV to load. I have been having troubles recently but if I unplug it and plug it back in it will upload. That will not work at all today.

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Completed

Autonet tv is not working on the menu board

Stephanie 4 months ago updated by Kim Clegg 4 months ago 3

says Playlist expired.  Can you please help me with this?

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Answered

account is struggling

leona 7 months ago updated by Kim Clegg 7 months ago 2
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Completed

install new image to menu

dgarner meineke 7 months ago updated by Kim Clegg 7 months ago 3

I am trying to update my menu with two new jpg's (oil-change 7-15.jpg & labor 7-15.jpg). I uploaded the files but having trouble adding to the menu.

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Completed

display my logo

Katie 2 years ago updated by Kim Clegg 1 year ago 4

How do i display our logo? 

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Completed

Reformat My Devices View in Portal

Philip 2 years ago updated by Kim Clegg 2 years ago 3

For the My Devices view on the portal can you re-format the screen and arrange the data so you do not have to scroll left or right? It is awkward on a web page for interaction to have to scroll LEFT and RIGHT as well as the normal UP and DOWN

0

Industry Content starts prior to closing?

justin 3 years ago 0

I've updated our hours in the dashboard to 6pm but the industry content continues to start playing at 5pm?  Is there a way to change this?