Welcome to the AutoNetTV Drive Product Support page
synchronizing
both my menu's keep spooling saying " synchronizing device". i have un plugged and rebooted the devices twice now with now change. has been this way for two hours now. what can i do to resolve?
To all - we apologize for the server outage issue we experienced today. It began in the middle of the night and continued for several hours. The issue was completely resolved a few hours ago - hopefully, if you called us, you received word by phone that the issue was resolved. We're finalizing a new round of enhancements and features that you'll soon receive as part of your subscription service to Menu and/or Lobby TV - and those server changes were part of this outage. We'll notify all of our customers by email when we release these new features (without any more server outages), and give you the complete details and information on how to use them with your account. Thank you so much for your patience and your business. Please email or call with any additional issues.
Chad,
I would recommend that you call in to our service center to make sure there is nothing wrong with your account.
877-642-3555
install new image to menu
I am trying to update my menu with two new jpg's (oil-change 7-15.jpg & labor 7-15.jpg). I uploaded the files but having trouble adding to the menu.
Reformat My Devices View in Portal
For the My Devices view on the portal can you re-format the screen and arrange the data so you do not have to scroll left or right? It is awkward on a web page for interaction to have to scroll LEFT and RIGHT as well as the normal UP and DOWN
Industry Content starts prior to closing?
I've updated our hours in the dashboard to 6pm but the industry content continues to start playing at 5pm? Is there a way to change this?
Hi branfordmeineke,
We apologize for the delay. If you are still experiencing any issues please let us know.
Thank you from the AutoNetTV Team
Customer support service by UserEcho
