Welcome to the AutoNetTV Drive Product Support page

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Answered

synchronizing

larry brown 8 years ago updated by swhiffen 8 years ago 6

both my menu's keep spooling saying " synchronizing device". i have un plugged and rebooted the devices twice now with now change. has been this way for two hours now. what can i do to resolve?

Answer
swhiffen 8 years ago

To all - we apologize for the server outage issue we experienced today. It began in the middle of the night and continued for several hours. The issue was completely resolved a few hours ago - hopefully, if you called us, you received word by phone that the issue was resolved. We're finalizing a new round of enhancements and features that you'll soon receive as part of your subscription service to Menu and/or Lobby TV - and those server changes were part of this outage. We'll notify all of our customers by email when we release these new features (without any more server outages), and give you the complete details and information on how to use them with your account. Thank you so much for your patience and your business. Please email or call with any additional issues.

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Completed

HOW DO I CHANGE PRICING ON THE MENUS

christopher pearsall 10 months ago updated by Kim Clegg 10 months ago 2

HOW DO I CHANGE PRICING FOR THE MENU BOARDS?

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Answered

Can not drag and drop new content

Chad 8 years ago updated by Kurt Barlow- AutoNetTV 3 years ago 1

Will not let me do anything

Answer

Chad,

I would recommend that you call in to our service center to make sure there is nothing wrong with your account.

877-642-3555

0
Answered

Issue playing Video

Jasmine 1 month ago updated by Kim Clegg 3 weeks ago 2

The media player will start a video out with audio that is found 10 seconds into the video then when it the audio reaches it's end it will cut the video off 10 seconds early. I've contacted multiple people from autonettv but the issue is still not fixed, can we get this solved so my videos play properly? I spend a lot of time creating them.

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Answered

print menu

BOB GARCIA 2 months ago updated by Kim Clegg 3 weeks ago 2

how can i print the prices on the menu for my bdc ?

Also i am the new service manager so i need to change Scott Barbers info to mine 

please and thank you

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Completed

Menu TV won't load

kennethstucker 4 months ago updated by Kim Clegg 4 months ago 3

I cannot get my menu TV to load. I have been having troubles recently but if I unplug it and plug it back in it will upload. That will not work at all today.

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Completed

Autonet tv is not working on the menu board

Stephanie 8 months ago updated by Kim Clegg 8 months ago 3

says Playlist expired.  Can you please help me with this?

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Answered

account is struggling

leona 11 months ago updated by Kim Clegg 11 months ago 2
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Completed

install new image to menu

dgarner meineke 11 months ago updated by Kim Clegg 11 months ago 3

I am trying to update my menu with two new jpg's (oil-change 7-15.jpg & labor 7-15.jpg). I uploaded the files but having trouble adding to the menu.

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Completed

display my logo

Katie 2 years ago updated by Kim Clegg 2 years ago 4

How do i display our logo?