Welcome to the AutoNetTV Drive Product Support page

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Answered

Issue playing Video

Jasmine 2 years ago updated by Kim Clegg 2 years ago 2

The media player will start a video out with audio that is found 10 seconds into the video then when it the audio reaches it's end it will cut the video off 10 seconds early. I've contacted multiple people from autonettv but the issue is still not fixed, can we get this solved so my videos play properly? I spend a lot of time creating them.

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Answered

print menu

BOB GARCIA 2 years ago updated by Kim Clegg 2 years ago 2

how can i print the prices on the menu for my bdc ?

Also i am the new service manager so i need to change Scott Barbers info to mine 

please and thank you

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Completed

Menu TV won't load

kennethstucker 2 years ago updated by Kim Clegg 2 years ago 3

I cannot get my menu TV to load. I have been having troubles recently but if I unplug it and plug it back in it will upload. That will not work at all today.

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Autonet tv is not working on the menu board

Stephanie 2 years ago updated by Kim Clegg 2 years ago 3

says Playlist expired.  Can you please help me with this?

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Answered

account is struggling

leona 2 years ago updated by Kim Clegg 2 years ago 2
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Completed

install new image to menu

dgarner meineke 2 years ago updated by Kim Clegg 2 years ago 3

I am trying to update my menu with two new jpg's (oil-change 7-15.jpg & labor 7-15.jpg). I uploaded the files but having trouble adding to the menu.

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Completed

display my logo

Katie 3 years ago updated by Kim Clegg 3 years ago 4

How do i display our logo? 

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Completed

Reformat My Devices View in Portal

Philip 4 years ago updated by Kim Clegg 4 years ago 3

For the My Devices view on the portal can you re-format the screen and arrange the data so you do not have to scroll left or right? It is awkward on a web page for interaction to have to scroll LEFT and RIGHT as well as the normal UP and DOWN

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Industry Content starts prior to closing?

justin 4 years ago 0

I've updated our hours in the dashboard to 6pm but the industry content continues to start playing at 5pm?  Is there a way to change this?

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Answered

how do i change pricing on the menu board

branfordmeineke 5 years ago updated by Kurt Barlow- AutoNetTV 4 years ago 0
Answer

Hi branfordmeineke,

We apologize for the delay. If you are still experiencing any issues please let us know.

Thank you from the AutoNetTV Team