The same content keeps repeating on my screen

If your program shows very few videos or images in the playlist loop, and you have a Menu Board subscription, this is generally because there are very few assets in your program playlist. To change this follow these steps:  

  1. Find your player in the online system 
  2. Select Manage Program, 
  3. Then drag-and-drop files from the content library into your program. 

    Note: Other causes are that your program is playing the Employee Channel - a program designed for training content for the employees at your business. If this is playing during business hours, please edit your Program Hours settings to make sure your open/close hours are set properly, and verify to make sue you have chosen the right time zone on your player.

    If you still have questions or problems, you can search for more help topics above, or send us an email at

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