Your device must be connected to the internet in order to receive software and content updates.Here we’ll review some of the most common issues related to connecting your device.
Wired (Ethernet cable)
Most networks are plug-and-play with an Ethernet cable. In other words, if you can simply plug the cable into your desktop computer and get an internet connection – then the media player will also. The most common issues that stop a plug-and-play connection with Ethernet is a bad cable. Yes, like those on cars, internet cables can go bad. You can test by plugging the same cable into a different computer to verify connection, or test a different network cable. You’ll find the Ethernet port on the back of the media player. AutoNetTV recommends a wired connection over a wireless connection for better performance and reliability. For best performance, make sure the Wi-Fi option is set to Off in the Connectivity Settings.
If you still have questions or problems, you can search for more help topics above, or send us an email at firstname.lastname@example.org.
Customer support service by UserEcho