0
Not a bug

ITEMS NOT WHERE I WANT THEM

carvalhojason11 4 years ago updated by Kurt Barlow- AutoNetTV 2 years ago 2

WHY CAN YOU NOT PUT ITEMS IN THE LINES THAT YOU WANT THEM IN. I SPENT TWO HOURS DOING A TASK THAT SHOULD HAVE TAKEN 15 MINUTES. THIS IS THE LEAST USER FRIENDLY PROGRAMS I HAVE EVER USED IN MY LIFE.

Answer

Answer
Under review

I'm sorry you're having such a frustrating time using the menu system. We'd love to help. We can even log into your account and make changes for you - while doing a screen share so you can see what we're doing. The AutoPilot program is designed to keep your Top 10 chosen services in the top 10 lines on the menu template each time - with the rest being rotated through each time the menu appears. If you want to create your own, or edit a master template we've created for our users, we can show you a quick way to change the background and keep all your services in the same place - or to copy and save a new menu template. Please call our Customer Success team at 801-492-9900, and we'd love to show you how this is done. Or you can post your email address here and we can schedule a time that works best for you.

Answer
Under review

I'm sorry you're having such a frustrating time using the menu system. We'd love to help. We can even log into your account and make changes for you - while doing a screen share so you can see what we're doing. The AutoPilot program is designed to keep your Top 10 chosen services in the top 10 lines on the menu template each time - with the rest being rotated through each time the menu appears. If you want to create your own, or edit a master template we've created for our users, we can show you a quick way to change the background and keep all your services in the same place - or to copy and save a new menu template. Please call our Customer Success team at 801-492-9900, and we'd love to show you how this is done. Or you can post your email address here and we can schedule a time that works best for you.