Your comments

Hi branfordmeineke,

We apologize for the delay. If you are still experiencing any issues please let us know.

Thank you from the AutoNetTV Team

Hi randycooke123,

I can see you talked to Braun back on 03/182021.

Please let us know if you have any questions.

Thank you from the AutoNetTV Team


The only thing you would need to do is make sure your player is connected to the internet.

The certificates that are created a solely based on reports that we get from Star Awards and are updated only once per month.

We will have someone reach out to you shortly.

Thank you from the AutoNetTV Team

Hi jeremy,

You will need to update the hours on the actual template that you originally added.

If you need we can walk through this with you or do this with you.

Please feel free to reach out to us at 1-801-492-9900 and we will be happy to help you.


AutoNetTV Team

Hi Craig,

Thank you for contacting us. I apologize this is a system wide issue that we are working on and hope to have a fix shortly.

For additional questions feel free to respond or contact us at 801-492-9900.


The AutoNetTV Team

Hi Joanna,

We will have someone reach out to you to ensure that everything is working correctly.

Thank you from the AutoNetTV Team


Unfortunately there isn't an automatic function to remove the assets. I will be happy to share this feedback with our production team to see if we can try and avoid these altogether in the future. 

Thank you again for the feedback.

Please let us know if you have any other questions.


AutoNetTV Team

Hi larapture,

You absolutely can have multiple menu boards.

If call 801-492-9900 we can help you out with this.

Thank you,

From the AutoNetTV Team

Hello RyD,

We are sorry to hear that you are having this problem.

I recommend giving us a call at 801-492-9900 to have us help you clear this issue. 

Thank you for reaching out to us.


The AutoNet TV Team

Hi Renwick,

To setup the device we recommend you use the provided cables then move the device to the other location.

If you are using our video on demand feature we do not recommend that you put the play in different location.

Thank you, from the AutoNetTV Team.

If you have any other questions please feel free to message again or your can reach us at 801-492-9900.