Your comments

Hello RyD,

We are sorry to hear that you are having this problem.

I recommend giving us a call at 801-492-9900 to have us help you clear this issue. 

Thank you for reaching out to us.


The AutoNet TV Team

Hi Renwick,

To setup the device we recommend you use the provided cables then move the device to the other location.

If you are using our video on demand feature we do not recommend that you put the play in different location.

Thank you, from the AutoNetTV Team.

If you have any other questions please feel free to message again or your can reach us at 801-492-9900.

HI Joanna,

Thank you for reaching out to us.

We have tried calling the phone number provided and we are getting a message that says the number has been disconnected.

Is there a different number we can reach you at?

Thank you from the AutoNetTV team.

Hi Joanna Parker,

I will be happy to assist you. Unfortunately, this is best handled in a phone call.

Can you Please provide us with a phone number to call or can you please call me when it is convenient.

You can reach me at 801-692-1502 or 801-492-9900.


Kurt Barlow

Hi Ryan,

This is a common message to get when your player has disconnected from the internet.

You will need to reconnect the AutoNet TV media player to the internet. If you need assistance with this we are happy to help.

You can reach us at 801-492-9900 or if you would like to provide us a phone number we can reach out to you and help you get this process taken care of.

Thank you from the AutoNetTV team.

Hi Craig,

Thank you for contacting our team here at AutoNet TV.

Can you Please provide your contact info? We would love to talk to you about your options.

Or you can reach us at 801-492-9900

Thank you,

AutoNet TV Support Team

Hi Cory,

Thank you for reaching out to the AutoNetTV Team. This could be a couple of different things that could be going on. 

I would recommend calling our technical support team. This way we can properly diagnose the issue and get that fixed for you. Our contact number is 801-492-9900

Hi dmccord,

We would love to walk you through this update.

Please call us at 801-492-9900 and we will be happy to walk you through the exact steps to get this corrected.


The AutoNetTV Team


Hi bluemountainautopro,

I have reached out to your corporate group and we have corrected the issue.

Thank you for bringing this to our attention. 

Please let us know if you have any other questions or concerns.

Thank you,

AUTONETTV - 801-492-9900

Hi there xpress808,

There could be a couple of things effecting the file not being able to download.

The file size may be to large and you may not have enough room on the player for that file.

You want to make sure you upload the file through our online portal and you may need to remove some content from your current playlist.

If you have any other questions feel free to message back or call 801-492-9900