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Lobby TV Keeps Freezing up

Cory 5 years ago • updated by Kurt Barlow- AutoNetTV 5 years ago • 1

About once a week, sometimes more, our Lobby TV will Freeze Up.  All we see is a distorted Auto Net TV logo, on a black screen.  If I try to send a "reboot" command, the box never reboots.  I have to physically unplug the unit and reset it to make it work again. 

Answer

Answer
Not a bug
Kurt Barlow- AutoNetTV 5 years ago

Hi Cory,

Thank you for reaching out to the AutoNetTV Team. This could be a couple of different things that could be going on. 

I would recommend calling our technical support team. This way we can properly diagnose the issue and get that fixed for you. Our contact number is 801-492-9900

Answer
Not a bug
Kurt Barlow- AutoNetTV 5 years ago

Hi Cory,

Thank you for reaching out to the AutoNetTV Team. This could be a couple of different things that could be going on. 

I would recommend calling our technical support team. This way we can properly diagnose the issue and get that fixed for you. Our contact number is 801-492-9900

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